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TIPA® (Tudor IT Process Assessment) is an internationally-recognized framework for IT process assessment that uses the principles of the ISO/IEC 15504 standard to determine the maturity level of IT processes within an organization. The ISO/IEC 15504 standard, an internationally accepted standard for process assessment, defines an assessment method that can be easily adapted to different process frameworks – TIPA® takes advantage of this flexibility by creating a framework that can support process assessment for ITIL.


ITIL is a common model for IT Service Management and is adopted by organizations worldwide. TIPA® for ITIL successfully combines the process assessment standard with the ITSM best practices described in ITIL.

This course is sold with the exam

For more information, please see the Course Description.

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TIPA® Assessor for ITIL®

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TIPA® Assessor for ITIL® - Feb 8 2021
3 days - Feb 8,9,10
$ 2,250.00
TIPA® Assessor for ITIL® - May 3 2021
3 days - May 3.4.5
$ 2,250.00