TIPA® (Tudor IT Process Assessment) is an internationally-recognized framework for IT process assessment that uses the principles of the ISO/IEC 15504 standard to determine the maturity level of IT processes within an organization. The ISO/IEC 15504 standard, an internationally accepted standard for process assessment, defines an assessment method that can be easily adapted to different process frameworks – TIPA® takes advantage of this flexibility by creating a framework that can support process assessment for ITIL.
TIPA® for ITIL
ITIL is a common model for IT Service Management and is adopted by organizations worldwide. TIPA® for ITIL successfully combines the process assessment standard with the ITSM best practices described in ITIL.