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The ITIL® Service Transition training course looks in-depth at the concepts, processes and methods set out in the Service Transition phase (design and production of IT services) of the Service Lifecycle.  

ITIL Service Transition certification
The ITIL Service Transition certification is automatically achieved after passing the ITIL Service Transition exam. The ITIL Service Transition course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.  

The module Service Transition focuses on the elements of process, practice and management techniques necessary to build, test and deploy products and services. It also demonstrates how Service Transition can be applied to other fields of the IT Service life cycle and how it can support decision-making during the stages of Strategy and Operations.
This module will teach you how to plan and manage the initial activity for resources, new or modified, created during Service Strategy and Service Design phases of ITIL Service Lifecycle.  

Who it is aimed at
IT professionals who want to learn about the concepts and elements of the ITIL Service Transition phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Transition Management Phase). 
The course may also be of interest to those intending to obtain the Expert or Master level qualification. 

The ITIL Service Transition course allows you to examine the concepts, the objectives, the principles and the processes of Service Transition. 

To take part in the ITIL Service Transition course you must have one of the following certificates: 

  • ITIL Foundation (2007 o 2011) 
  • ITIL v2 Foundation + v3 Foundation Bridge 

Once you buy the course, you will be required to send the certificate. 

This course is sold with the exam. 

For more information, please see the Course Description

Fifalde Consulting is an Accredited Training Organization through PeopleCert


ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® V3 2011 Program
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Coaching Hours for E-Learning


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ITIL® 2011 Service Transition eLearning 7 days
7 days access with exam
$ 600.00
ITIL® 2011 Service Transition eLearning 30 days
30 days access with exam
$ 640.00
ITIL® 2011 Service Transition eLearning 120 days
120 days access with exam
$ 710.00
ITIL® Service Transition eLearning Coaching Hours
Add extra Coaching to your above courses
$ 200.00
Take2 Resit option - 75% OFF
Free Exam resit if purchased prior to 1st exam (per exam)
$ 90.00