ITIL® V3 Service Lifecycle – Service Strategy (SS)
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| $90 – $710The ITIL® Service Strategy training course looks in-depth at the concepts, processes and methods set out in the Service Strategy phase (definition of the strategy for IT services) of the Service Lifecycle.
ITIL Service Strategy certification
The ITIL Service Strategy certification is automatically achieved after passing the ITIL Service Strategy exam. The ITIL Service Strategy course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
Objectives
To gain a complete overview of the Service Strategy management phase: how to conceive, develop and carry out service management as a strategic element.
Who it is aimed at
IT professionals who want to learn about the concepts and elements of the ITIL Service Strategy phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Strategy Management Phase).
The course may also be of interest to those intending to obtain the Expert or Master level qualification
Contents
The ITIL Service Strategy course provides an opportunity to see the concepts, principles and processes of Service Strategy.
Prerequisites
To take part in the ITIL Service Strategy course you must have one of the following certificates:
- ITIL Foundation (2007 o 2011)
- ITIL v2 Foundation + v3 Foundation Bridge
Once you buy the course, you will be required to send the certificate.
This course is sold with the exam.
For more information, please see the Course Description
Fifalde Consulting is an Accredited Training Organization through PeopleCert
