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The  ITIL® Service Strategytraining course looks in-depth at the concepts, processes and methods set out in the Service Strategy phase (definition of the strategy for IT services) of the Service Lifecycle. 

ITIL Service Strategy certification
The ITIL Service Strategy certification is automatically achieved after passing the ITIL Service Strategy exam. The ITIL Service Strategy course provides an optimal preparation to pass the exam and, therefore, to obtain the certification. 

To gain a complete overview of the Service Strategy management phase: how to conceive, develop and carry out service management as a strategic element. 

Who it is aimed at
IT professionals who want to learn about the concepts and elements of the ITIL Service Strategy phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Strategy Management Phase).
The course may also be of interest to those intending to obtain the Expert or Master level qualification 

The ITIL Service Strategy course provides an opportunity to see the concepts, principles and processes of Service Strategy.

To take part in the ITIL Service Strategy course you must have one of the following certificates: 

  • ITIL Foundation (2007 o 2011) 
  • ITIL v2 Foundation + v3 Foundation Bridge 

Once you buy the course, you will be required to send the certificate.  

This course is sold with the exam. 

For more information, please see the Course Description

 Fifalde Consulting is an Accredited Training Organization through PeopleCert 


ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 
ITIL® V3 2011 Program
Coaching Hours for E-Learning
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The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
ITIL® 2011 Service Strategy eLearning 7 days
7 days access with exam
$ 600.00
ITIL® 2011 Service Strategy eLearning 30 days
30 days access with exam
$ 640.00
ITIL® 2011 Service Strategy eLearning 120 days
120 days access with exam
$ 710.00
ITIL® Service Strategy eLearning Coaching Hours
Add extra Coaching to your above courses
$ 200.00
Take2 Resit option - 75% OFF
Free Exam resit if purchased prior to 1st exam (per exam)
$ 90.00