ITIL® V3 Service Capability – Release Control Validation (RCV)
|$90 – $710
The ITIL® Release Control and Validation training course examines in-depth the concepts, processes and methods provided for in a series of processes in the Service Lifecycle, in particular those useful for the management and delivery of IT Service changes ( Service Operation phases and in particular; Service Transition of the Service Lifecycle).
ITIL Release Control and Validation certification The ITIL Release Control and Validation certification is automatically achieved after passing the ITIL Release Control and Validation exam. The ITIL Release Control and Validation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
Objectives Issue, test and validate the knowledge of best practices in Service Management, as documented in major publications of the ITIL Service Lifecycle
Who it is aimed at IT professionals who want to learn about and apply the processes of release control and validation and understand how this phase can be carried out to guarantee the quality of the IT Services offered. The course may also be of interest to those intending to obtain the Expert or Master level qualification.
Contents The ITIL Release Control and Validation course will look, in accordance with the provisions of the official program, at the following topics:
Service Release and Deployment Management
Service Validation and Testing
Service Asset and Configuration Management
Prerequisites To be able to take part in the ITIL Release Control and Validation course, you must have one of the following certificates:
ITIL Foundation (2007 o 2011)
ITIL v2 Foundation + v3 Foundation Bridge
The following are also advisable:
between 2-4 years’ experience in the field of IT Service Management
knowledge of Release Control and Validation management in your own organisation.
Once you buy the course, you will be required to send the certificate.
Fifalde Consulting is an Accredited Training Organization through PeopleCert
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