ITIL® 4 Managing Professional Transition Module (MPT)
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| $90 – $2850.00ITIL® 4 Managing Professional Transition Module (MPT)
The ITIL® 4 Managing Professional Transition Module (ITIL 4 MPT) is designed for ITIL v3 candidates who are ITIL Experts, who have achieved 17 credits from across the v3 scheme or who have achieved 15 ITIL v3 credits and ITIL 4 Foundation certification.
ITIL 4 Managing Professional Transition Module (MPT)
The transition module covers the core elements from the ITIL 4 Managing Professional stream. It has a mandatory training and exam that will enable the candidates to transition from their existing certification to the new ITIL 4 certification scheme.
The module will provide information on the key elements of the following modules from ITIL 4 Managing Professional:
ITIL 4 Specialist Create, Deliver and Support (CDS)
ITIL 4 Specialist Drive Stakeholder Value (DSV)
ITIL 4 Specialist High Velocity IT (HVIT)
ITIL 4 Strategist Direct Plan and Improve (DPI)
The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.
Candidates who will complete successfully this module will get the ITIL® 4 Managing Professional (ITIL MP) certification.
Objectives
ITIL 4 Managing Professional Transition Module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.
Who it is aimed at
Individuals who have obtained their ITIL Expert designation
Individuals who have achieved 17 credits from ITIL v3 qualification scheme
Individuals who have achieved 15 credits from ITIL v3 qualification scheme and hold an ITIL 4 Foundation certificate
Contents
The transition module will provide information on the key elements of the following modules from ITIL® 4.
From the ITIL 4 Foundation Module:
Key concepts of service management
How the ITIL guiding principles can help an organization adopt and adapt service management
The four dimensions of service management
The purpose and components of the ITIL service value system
The activities of the service value chain, and how they interconnect
From the ITIL 4 Specialist Create, Deliver and Support Module:
How to plan and build a service value stream to create, deliver, and support services
How relevant ITIL practices contribute are to the creation, delivery and support across the SVS and Value streams
How to create, deliver and support services
From the ITIL 4 Specialist High Velocity IT Module:
Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
The digital product lifecycle in terms of the ITIL ‘operating model’
The importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
From the ITIL 4 Specialist Drive Stakeholder Value Module:
How customer journeys are designed
How to foster stakeholder relationships
How to shape demand and define service offerings
How to onboard and offboard customers and users
How to act together to ensure continual value co-creation (service consumption / provisioning)
How to realise and validate service value
From the ITIL 4 Strategist Direct Plan and Improve Module:
The scope and activities relevant to Direct and plan
The role of GRC (Governance, Risk and Compliance) and how to integrate the principles and methods into the service value system
How to use the key principles and methods of Organizational Change Management to direction, planning and improvement
This course is sold with the exam.
Fifalde Consulting is an Accredited Training Organization through PeopleCert
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® 4 Managing Professional Transition Module (MPT)
