The ISO/IEC 20000 Foundation course is the first step of the qualification path on ISO/IEC 20000 for the quality of IT services.
ISO/IEC 20000 Foundation Online Course Details
- 16 lessons
- 8 hours of videos
- 16 hours to complete the course
ONLINE COURSE FORMAT AND CHARACTERISTICS
- Access 24/7
- Access to the e-learning system, help included, and to all the material (videos, documents) in English
- Videos for all the lessons recorded by accredited teachers
- Documents with detailed content (slides, explanations) for every lesson that can be downloaded in PDF format
- Online exercises with the chance to submit a solution proposal
- Answers to the online exercises and corrections of the solutions
- Mid-course quiz with immediate online correction
- Two official mock exams
- Final lesson on how to approach the exam
ONLINE EXAM DETAILS
- Exam done online 24/7
- The exam session must be booked at least 72 business hours prior to taking the exam
Price (plus applicable taxes)
- ISO/IEC 20000 online without exam – Access for to the online course for 120 days.
- Foundation = $300.00 CAD
- ISO/IEC 20000 online intensive with exam– Access to the online course for 7 days with option to add additional weeks – Exam online.
- Foundation = $450.00 CAD
- ISO/IEC 20000 online standard with exam – Access to the online course for 30 days with option to add additional weeks – Exam online.
- Foundation = $500.00 CAD
- ISO/IEC 20000 online standard with exam– Access to the online course for 120 days with option to add additional weeks – Exam online.
- Foundation = $550.00 CAD
- Additional week access to the online training(available only if the online course was bought offering this option).
- $125.00 CAD
For more information about this course, contact us at firstname.lastname@example.org.
You can also reach us by phone at +1 613.699.3005.