Our professionally certified consultants and trainers are equipped with a wide range of skills in service and process management solutions, and are continually updating their knowledge to provide the most current training to our clients. We incorporate the latest industry standards and frameworks for adopting a process-based approach when delivering our services and training sessions. Our team at Fifalde Consulting Inc. offers unbiased, practical and highly professional services that address the complete service, process, organization and technology lifecycle.

ITIL® is a registered trade mark of AXELOS Limited. The swirl logo™ is a Trade Mark of AXELOS Limited. The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited.